Understanding your customers, products & services, KPI metrics and ensuring you are capable of living up to your promise will make managing your customers easier.
Customer service teams can make or break a business. Create a great team by giving training, allowing personalities to shine, trusting them to make decisions, opening communication channels with sales teams and offering a supportive environment.
Halcyon Offices hosted a Macmillan coffee morning at Connect House on Friday last week. This Nationwide event has become the World’s biggest coffee morning and helps to raise awareness and vital funds for Macmillan Cancer Support.
Halcyon celebrate 15 years in business with a Hog’n’Jazz Evening. It was fantastic to see so many businesses based at Halcyon come together after work to enjoy a drink, some al-fresco food and great company.