Elevate your customer service this holiday season. Build a standout team through friendliness, know your customer, going the extra mile, and rewarding loyalty.
How can you make your customer service really standout? Smart marketing is a successful way to utilise consumer data such as birthdays, anniversaries, seasons and awareness days to reward customer loyalty.
Understanding your customers, products & services, KPI metrics and ensuring you are capable of living up to your promise will make managing your customers easier.